WHAT WE DO DIFFERENTLY
Regent’s Park Healthcare recognise that cardiologists today are working in a turbulent economic, regulatory and clinical environment. The pressure to reduce the costs of delivering care while improving the quality of care is a constant challenge. In addition, the growing demand for cardiology services, the growth of device implantations and percutaneous techniques, coupled with rising comorbidity, increasing complexity of procedures and the re-design of current service delivery is making the path ahead seem both complex and uncertain.
Whilst there is continued progress at the biological and technical level in terms of device technology and new techniques. Regent’s Park Healthcare feel there is also a requirement to focus on the way cardiology services are delivered and managed operationally. We believe the overall business solution lies in developing enduring partnerships with the key stakeholders of cardiology and viewing the complex medical, financial and operational management challenges as a whole. This demands innovation and creativity in any sphere of healthcare delivery, and is particularly true in the discipline of cardiology where treatment protocols are continually being developed, the technology environment is forever evolving and where investment in new service growth is capitally intensive.
Regent’s Park Healthcare’s approach to these challenges is not just about generating revenues and cost-efficiency. It is founded on the recognition that delivering high quality healthcare requires a sound understanding of the relationships between operating expenditures and clinical pathways. Our aim is to understand these inter-relationships in our daily activities in order to control operating costs, reduce quality risks, improve patient care and offer value for money to our public and private patients
This commitment is underpinned by our core values towards our staff, patients and customers – quality, affordability and integrity.
At Regent’s Park Healthcare we believe improvements in operating efficiency can be achieved by adopting a re-engineering approach to the delivery of cardiology services. It requires a desegregation of healthcare processes from a mixed care environment into a specialist setting with concentrated expertise and a close focus on what’s important to the patient. A system of working that decreases unitary costs whilst responding to the imperative of quality. Our management approach reflects our deep-seated belief that greater quality and efficiency can be achieved by focusing on six unshakeable fundamentals:
Specialisation in a disease area
Partnering with consultant specialists
Optimising clinical care programs
Operational and management excellence
Building and motivating professional teams
Patient centered care and patient satisfaction
We believe that attempts to improve healthcare performance are often incomplete and result in hard-won but ultimately unsustainable shifts in performance. We adopt a holistic perspective that recognises the importance of the interconnection of clinical business design with operations management in delivering fundamental, sustainable improvement.
The challenges across our global healthcare systems demand innovation and we believe success today requires a new mindset involving a patient-centric focus; an expansive view of opportunity and a dynamic perspective on the future market environment. Regent’s Park Healthcare calls this the discipline of healthcare re-engineering.
We feel that strategic planning in healthcare services has become a sterile annual exercise that managers endure, with only a few successfully linking strategy and execution. We assist our healthcare partners in reliably crafting and implementing winning strategies by helping them follow identified best business practices and move from strategic planning to strategic managing.