Anna was originally appointed Business Manager of the Dorset Heart Clinic in 2018.
She is a committed professional, with extensive healthcare operations, clinical governance and CQC Registered Manager experience gained over 25 years in the medical insurance marketplace, NHS private patient units and independent healthcare sector.
Anna has the ability to manage and lead high performing teams effectively, whilst supporting company vision, mission, values and marketing strategy. Developing effective policies, processes and procedures, resulting in ‘gold standard’ customer service and improving patient pathways & public relations. Strong financial management skills, in coaching and leading teams to achieve financial targets and goals.
With attention to detail, sales, training and IT Skills, coupled with excellent interpersonal and organisational ability she has a proven track record of achieving commercial success.